In-stock items are normally prepared within 1-3 business days after payment confirmation. Final timing depends on your warehouse and carrier setup.

LINGGE phone chains work with phone cases that have strap holes, or with universal phone strap patches. Phone cases are not included by default.

Unused products in original packaging can be handled under your store return policy. Custom items or visibly used items should be reviewed separately.

Please send your order number, issue photos, and purchase email through the contact page so we can check your order quickly.